Terms and Condition

Terms and Conditions

Welcome to Me n Mumma Inc. (www.menmumma.com), an eCommerce store. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our website or services.

1. General

  • Acceptance of Terms: By accessing www.menmumma.com, placing an order, or using any of our services, you agree to comply with these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced on our website.

  • Changes to Terms: Me n Mumma Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting to the website. Your continued use of the website constitutes acceptance of the updated terms.

  • Eligibility: Our website and services are intended for users who are at least 19 years of age or older. By using our website, you confirm that you meet this age requirement.

2. Products and Orders

  • Product Availability: Our products are sourced from different vendors across the world. Product availability is subject to change based on supplier inventory. We are not responsible for delays or unavailability caused by suppliers.

  • Product Descriptions: We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or cancel orders affected by such errors.

  • Pricing: All prices are listed in Canadian Dollars (CAD) for Canada and US Dollars for the USA unless otherwise stated and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or customs duties, which will be calculated at checkout.

  • Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

  • Order Modifications: Once an order is placed, modifications or cancellations may not be possible due to the dropshipping process. Please contact our customer support team at [info@menmumma.com] as soon as possible to inquire about changes.

3. Shipping

  • Shipping Terms: Please refer to our Shipping & Returns Policy for detailed information on shipping rates, delivery times, and policies.

  • Customs and Duties: For international orders (e.g., USA), customers are responsible for any customs fees, duties, or taxes imposed by their local authorities.

  • Remote Areas: Additional charges may apply for deliveries to PO Boxes or remote areas (e.g., Northwest Territories, Yukon), which will be reflected at checkout.

4. Returns and Refunds

  • Return Policy: We offer a 15-day return window for eligible items, as outlined in our Shipping & Returns Policy. Items must be unused, in original packaging, and in the same condition as received.

  • Non-Returnable Items: Clearance items, personalized products, and final sale items are non-returnable.

  • Return Process: Customers must contact [Info@menmumma.com] within 15 days of delivery to initiate a return. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • Refunds: Refunds will be processed within 7–10 business days after the returned item is received and inspected by the supplier. Refunds exclude original shipping fees and are issued to the original payment method.

  • Defective or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us immediately with photos and order details. We will work with the supplier to provide a resolution, which may include a replacement or refund.

5. Payment

  • Payment Methods: We accept payments through Shopify’s secure payment gateway, including major credit/debit cards and other methods displayed at checkout.

  • Payment Security: We use industry-standard encryption to protect your payment information. However, we are not liable for any unauthorized access to your payment details caused by third-party actions beyond our control.

  • Billing: You agree to provide accurate billing and payment information. We reserve the right to cancel orders if payment information is incomplete or invalid.

6. Intellectual Property

  • Website Content: All content on www.menmumma.com, including text, images, logos, and designs, is the property of Me n Mumma Inc. or its suppliers and is protected by copyright and intellectual property laws.

  • Usage Restrictions: You may not reproduce, distribute, modify, or create derivative works from any content on our website without prior written permission.

7. User Conduct

  • Prohibited Activities: You agree not to use our website for any unlawful or prohibited activities, including but not limited to fraud, hacking, or transmitting harmful content.

  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.

8. Limitation of Liability

  • As-Is Basis: Products and services are provided on an “as-is” and “as-available” basis. Me n Mumma Inc. makes no warranties, express or implied, regarding the quality, accuracy, or fitness of products for a particular purpose.

  • Third-Party Suppliers: As a dropshipping store, we rely on AliExpress suppliers for product quality and fulfillment. We are not liable for issues caused by suppliers, including delays, defects, or product unavailability.

  • Damages: To the fullest extent permitted by law, Me n Mumma Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of profits or data.

9. Indemnification

You agree to indemnify and hold Me n Mumma Inc., its affiliates, and partners harmless from any claims, losses, or damages arising from your use of our website, violation of these Terms and Conditions, or infringement of third-party rights.

10. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts of Ontario.

11. Termination

We reserve the right to terminate or suspend your access to our website or services at our discretion, without notice, for any reason, including violation of these Terms and Conditions.

12. Contact Information

For questions, concerns, or support regarding these Terms and Conditions, please contact us at:

  • Email: info@menmumma.com

  • Website: www.menmumma.com

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for shopping with Me n Mumma Inc.!